FAQs

Created on 10 October, 2024Support • 41 views • 5 minutes read

Frequently Asked Questions (FAQs)

Welcome to the Tr3links FAQ section. We’ve compiled answers to the most common questions we receive to help you get the most out of your experience with Tr3links. If you can’t find the answer you’re looking for here, feel free to reach out to our support team.

General Questions

1. What is Tr3links?

Tr3links is a platform that allows you to create a customizable landing page where you can display all your important links in one place. It’s perfect for sharing on social media profiles, in email signatures, or anywhere else where you want to direct people to your various online presences.

2. Is Tr3links free to use?

Yes! Tr3links offers a free version that includes unlimited links and basic customization options. For those who want access to additional features like custom domains, advanced analytics, and more design options, we offer a Pro Plan.

3. How do I sign up for Tr3links?

Signing up for Tr3links is easy. Simply visit our sign-up page, choose a username, and follow the on-screen instructions to set up your account. You can start adding and customizing your links right away!

Customization

4. How can I customize my Tr3links page?

You can easily customize your Tr3links page by choosing from a variety of pre-made themes or creating your own custom design with different fonts, colors, and backgrounds. Just navigate to the Customize section of your dashboard to start personalizing your page.

5. Can I use my own domain with Tr3links?

Yes! If you upgrade to Tr3links Pro, you’ll have the ability to use your own custom domain (e.g., yourname.com) instead of the default Tr3links URL. This is a great way to strengthen your brand and make your Tr3links page even more professional.

6. Can I add social media icons to my Tr3links page?

Absolutely! Tr3links allows you to easily integrate social media icons that link to your profiles. Just go to the Social Media section in your dashboard, select the platforms you want to include, and add your profile links.

Links and Analytics

7. How many links can I add to my Tr3links page?

With Tr3links, there’s no limit! You can add as many links as you want to your page, making it easy to direct your audience to all your important online destinations.

8. How can I see how many clicks my links get?

You can track the performance of your links using the built-in Analytics feature. In your dashboard, go to the Analytics section to view data on the number of clicks, traffic sources, and more. Tr3links Pro users also have access to advanced analytics, providing deeper insights into visitor behavior.

9. Can I change the order of the links on my Tr3links page?

Yes! You can easily rearrange the links on your page by dragging and dropping them in your dashboard. Simply go to the Links section, adjust the order, and save your changes.

Tr3links Pro

10. What features do I get with Tr3links Pro?

Tr3links Pro offers a range of enhanced features, including:

  • Custom domains for a branded URL.
  • Advanced analytics for more detailed insights into your link performance.
  • Priority support to ensure you get help when you need it.
  • Additional customization options to create a fully unique Tr3links page.

11. How do I upgrade to Tr3links Pro?

You can upgrade to Tr3links Pro by visiting the Billing section of your dashboard. From there, you can select the Pro Plan and follow the payment instructions to unlock all the extra features.

12. Can I downgrade from Tr3links Pro if I no longer need it?

Yes, you can cancel your Pro Plan subscription at any time. Once your current billing period ends, your account will return to the free version, and you’ll retain access to all your links, though some premium features may no longer be available.

Troubleshooting

13. I’m having trouble logging into my account. What should I do?

If you’re experiencing trouble logging in, first ensure you’re using the correct username and password. If you’ve forgotten your password, use the Forgot Password option on the login page to reset it. If the issue persists, please contact our support team for further assistance.

14. Why aren’t my links showing up on my Tr3links page?

There are a few reasons why your links might not be appearing:

  • Cache issues: Try clearing your browser’s cache or accessing your page in an incognito window.
  • Inactive links: Make sure your links are active and correctly formatted in your dashboard.
  • Network issues: Check your internet connection and try refreshing the page.

If none of these steps solve the issue, contact our support team.

15. How can I reset my account password?

You can reset your password by visiting the Forgot Password section on the login page. Enter the email address associated with your account, and we’ll send you instructions on how to reset your password.

16. How do I delete my Tr3links account?

If you no longer wish to use Tr3links, you can delete your account from the Account Settings section in your dashboard. Please note that this action is permanent, and once your account is deleted, all of your links and customizations will be lost.

Security & Privacy

17. Is Tr3links secure?

We take the security and privacy of our users very seriously. Tr3links uses industry-standard encryption to protect your data and ensure that your personal information is safe. Additionally, all communication with the Tr3links platform is protected by SSL.

18. Does Tr3links sell my personal information?

No, we do not sell or share your personal information with third parties. For more details, please refer to our Privacy Policy.

19. Can I change my privacy settings on Tr3links?

Yes, you can manage your privacy settings from the Account Settings section of your dashboard. You can choose to make your Tr3links page public or private and adjust who can view your page.

Need More Help?

If you couldn’t find the answer to your question here, don’t hesitate to reach out to our support team at [Your Support Email]. We’re always happy to assist you with any issues or concerns you may have. You can also check out our other resources, such as the Help Topics and Getting Started pages, for additional guidance.